| 1. How do I order and pay for my new
eCover Design?
2. How long does it take for you to design
my new Custom eCover Design?
3. What if I need my eCover Design by a
specific date?
4. What if I want a prespective or view
that isn't shown in your examples?
5. What size will my eCover Design be?
6. How is my Custom eCover Design delivered
to me?
7. What file format will my eCover Design
be in?
8. What if I don't like my new eCover Design?
9. Do you do other grapic Designs, like
logos or banners?
10. Who owns the finished graphics?
11. Do you use royalty free images in your designs?
How
do I order and pay for my new eCover Design?
Decide which one of our extensive packages you'd like to order and click on the "Buy Now" button. Your payment will be processed through PayPal's secure server. Once payment is made, you will be directed to our Detail Form where you can give all the information I'll need to create your custome graphics.
If you need a package that isn't included on our Services page - please email me with as many details as you can and I'll be happy to give you a quote.
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How
long does it take for you to design my new Custom eCover Design?
You will receive an email in from 3 to 12 (depending on when your order is placed) hours verifying
your eCover Design Order Details. (I
am in the EST time zone, South Carolina, USA.
A draft of your eCover Design will be ready for your review
within 72 hours of verification (probably sooner). I'll
send you a private URL where your drafts are posted for viewing.
The finalized copy (properly sized, optimized for viewing
on the internet and ready for download to your site) will
be sent the same day I receive your final approval of the
draft (or by 11:00 AM the next day if your approval is received
after 7:00 PM).
Any changes you require to the draft copy will be completed
as expediently as possible but may extend this time-table.
I strive for excellence in your cover design and will not
cut corners to save time if this will result in an inferior
design. If additional time is necessary to make requested
changes and complete your cover design, I will send you up-dates
on the progress of your cover and the estimated completion
time.
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What
if I need my eCover Design by a specific date?
You can write me at support@ecoverdesigns.com
before placing your order, give me a brief idea of the cover
you need and the date by which you need it. I'll be
happy to let you know if I think I can fulfill the order within
your time requirements.
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What
if I want a prespective or view that isn't shown in your examples?
Send an email to support@ecoverdesigns.com
and tell me what you want. I will create your
cover (ebook, box or cd) to your specifications. I don't use automated cover design software or PhotoShop actions to create my cover designs.
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What
size will my eCover Design be?
Sizes will vary slightly depending on the image. But
the average cover widths delivered are 250 pixels, 200 pixels and
150 pixels.
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How
is my Custom eCover Design delivered to me?
I deliver the finished images by zipped email attachment.
If you are unfamiliar with zipped files, you can read more
information here
You will need a copy of WinZip to unzip the attachment.
If you don't have a copy of WinZip already installed on your
computer you can download a free evaluation version from here.
If you are uncomfortable with receiving an email attachment,
I can post your finished image(s) to my servers and you can
download them from there.
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What
file format will my eCover Design be in?
Your eCover Design will be delivered in either GIF or JPEG
file format depending on which gives the highest image quality
and fastest download time for your particular graphic.
GIF and JPEG are the standard file formats used for display
on web pages and are readable by both MAC and PC.
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What
if I don't like my new eCover Design?
I don't think this is going to happen. I will work
with you until we have a Custom Cover you love! However,
as our Guarantee states, "Your satisfaction
is guaranteed! If you're not completely satisfied with
your custom eCover Design, and you would prefer that I didn't
redesign an alternative cover to your satisfaction, I will
gladly refund your full purchase price.! No questions
asked!"
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Do you
do other grapic Designs, like logos, web site headers
or banners?
Yes, we also design logos, web page headers, banners, mini-site templates, web sites and
other web and print graphics. Please look at my Portfolio to see the many types of graphics work we can do for you.
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Who
owns the finished graphics?
You own the finished graphics and can use it on your site
or in any way you wish except you may not resell them or publish them in any way that claims you created them.
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Do
you use royalty free images in your designs?
Yes, all the images used in our designs are legally purchased
and royalty free. Once the design has been created,
you own all rights to use of the design, but not the individual
images used to create the design. The graphic design
may not be disassembled or any individual parts used apart
from the total design.
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